CHFA's HERO Loan Program gives them the ability to purchase certain mortgages from lenders in order to give borrowers more affordable terms and a more manageable payent plan that better fits their financial situation. Here is a summary from the CHFA website:

The purpose of the HERO Program is to permit CHFA to purchase eligible mortgages directly from lenders and place those borrowers on an affordable repayment plan. Funding in the amount of $30 million will be available for this program. There are several options currently being developed. Anyone with questions may contact the CHFA Special Programs Call Center located at 999 West Street, Rocky Hill, CT 06067 via telephone 8:30 a.m. to 5:00 p.m. – local calls 860-571-3500 or toll free 877- 571-CHFA (2432) or via e-mail at HEROinfo@chfa.org.

If you are having difficulties, please make contact with your lender and discuss the matter with them. Let them know you will be calling CHFA to discuss your options with them. Do not get talked into a payment plan with your lender unless you know it fits your particular situation. Typically the first people that you speak with at your mortgage company when you are behind on payments is a collector. They tend to be a little ruthless and have one job - to get you to send in money.